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Support

Help for the full Rx family

Get help with System Rx, Cleaner Rx, Cyber Rx, Connectivty Rx, and VCode Rx using the same support hub.

We're here to help with device diagnostics, storage workflows, privacy findings, connectivity checks, and Python coding environments. For bug reports, feature requests, or troubleshooting help for any Rx app, contact us directly.

The Rx website and apps were created and designed by Ameen Marashi, MD.

Common Questions
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Is the monitoring heavy?

No. The support copy from the existing System Rx site describes the monitoring as lightweight and designed not to interfere with the performance being measured.

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How accurate are the diagnostics?

The current System Rx support page states that native Apple system frameworks are used for thermal and system diagnostics.

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Where should I ask for feature requests?

Send feature requests, bug reports, and support questions to ameenmarashi@icloud.com.

VCode Rx

Does Python require internet access?
No. The Python 3.12 interpreter is bundled inside the app binary. All script execution runs locally on your iPad in a sandboxed environment. No internet connection is required to run code.

How do I connect my AI provider?
Open Settings inside VCode Rx and enter your API key from OpenAI, Anthropic, or Google. Keys are stored using iOS secure storage and are sent only to your chosen provider's official API endpoint. VCode Rx servers are never involved.

What does the Lifetime purchase unlock?
The free tier includes 3 uses each of project imports, coding sessions, AI coding sessions, live previews, terminal jobs, and GitHub deployments. The one-time Lifetime in-app purchase removes all session limits permanently. The built-in Library is always free.

How does GitHub deployment work?
VCode Rx connects to GitHub's official REST API using your credentials. Projects are pushed directly to your repository — no third-party intermediary.